LYVIA

Terms and Conditions

Effective Date: 17/04/2026
Business Name: LYVIA
Contact Email: [email protected]
Phone: +218 913476261

1. Acceptance of Terms

By accessing or using this website and our services, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use our services.

2. Services Provided

LYVIA provides marketing and lead generation services, including:

  • Lead generation campaigns

  • Appointment booking systems

  • Automation (SMS, email, CRM workflows)

We do not guarantee specific results unless explicitly stated in a separate written agreement.

3. No Guarantees of Results

While we aim to deliver high-quality leads and appointments, results may vary based on:

  • Market conditions

  • Client responsiveness

  • Advertising budgets

  • External factors beyond our control

We do not guarantee a specific number of leads, appointments, or revenue.

4. Client Responsibilities

Clients agree to:

  • Provide accurate information

  • Respond to leads in a timely manner

  • Maintain communication with prospects

  • Comply with all applicable laws and regulations

We are not responsible for missed opportunities due to client inaction.

5. Use of Website

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to systems

  • Interfere with website functionality

6. Intellectual Property

All content on this website (branding, text, systems, processes) is owned by LYVIA and may not be copied, distributed, or used without permission.

7. Limitation of Liability

To the maximum extent permitted by law, LYVIA shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits, revenue, or data

  • Business interruptions

Your use of our services is at your own risk.

8. Disclaimer

Our services are provided “as is” without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free service.

9. Third-Party Services

We may use third-party platforms (e.g., CRM systems, advertising platforms, SMS providers). We are not responsible for their performance, policies, or actions.

10. Payments and Refunds

All payments for services are governed by separate agreements or invoices.

Unless otherwise stated:

  • Payments are non-refundable

  • Services begin once payment is received

11. Termination

We reserve the right to terminate or suspend access to our services at any time if:

  • These Terms are violated

  • Misuse or abuse is detected

12. Indemnification

You agree to indemnify and hold LYVIA harmless from any claims, damages, or liabilities arising from:

  • Your use of our services

  • Your violation of these Terms

  • Your interaction with leads or customers

13. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.

14. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

15. Contact Information

For any questions regarding these Terms:

Email: [email protected]
Phone: +218 913476261